How can we help?

Ask for the free ad audit or book a strategy call. We look at your ads, your content and how you show up on Google and ChatGPT, then tell you honestly what we would fix first. If it makes sense to work together, we agree a plan and a monthly fee before anything starts. Read more

One team runs five things together: social media and organic growth, paid ads on Meta, Instagram, TikTok, Google and ChatGPT, on-location filming across Los Angeles and Orange County, SEO and AEO, and reputation management. Most agencies do one of these and hand the rest to someone else. Read more

Medical practices, ecommerce brands and service businesses, in Los Angeles, Orange County and nationwide. Clients have included Nike and Microsoft, and results on the site include a neurosurgeon growing from 9,590 to 233,000 Instagram followers organically. Read more

Robb Pollard, the founder, sets the strategy and joins the calls. Hillary Ramirez runs social strategy, creative direction and the account day to day, and Marta Dvorakova runs Meta and Google Ads and decides where the budget goes. Read more

Playa Vista, Los Angeles. We work remotely with clients nationwide and film on location across Los Angeles County and Orange County. Read more

Usually within one business day. You can also book a strategy call straight onto the calendar, or ask this assistant anything at any time. Read more

Yes. A senior strategist reviews your ads and sends back the specific fixes we would make first. You keep it whether or not we work together. Read more

Management starts from $1,500 a month, on top of your ad spend. The exact fee depends on the channels and how much creative we produce, and we confirm it after the free audit so you know the number before you commit. SEO and AEO is a flat $199 a month. Read more

No. Your ad spend goes straight to Meta, Google, TikTok or OpenAI from your own account, never through us. Our fee is separate, so the two are never mixed up. Read more

We take on ad accounts spending at least $2,000 a month. Below that, the platforms do not get enough data to learn, and the money is usually better spent getting the basics right. Read more

Ninety days to prove it works, then month to month. You stay because it works, not because a contract says so. Read more

Booked Consults is $3,000 to set up, then $4,000 a month for Meta and Google together, with ad spend of at least $3,000 a month paid direct to the platforms. Organic social is a $1,000 a month add on. Ninety day minimum, then month to month. Read more

Shoot days are quoted after a short call, because the price depends on the hours, the location, how many setups you need and whether you want the footage edited. Tell us about the shoot and we come back with a plan and a price. Read more

Yes, and we price nonprofit work differently, after one call. Sometimes the right answer is a short engagement to build the system and hand it over to your team. Read more

Meta (Facebook and Instagram), TikTok, Google Ads including Search, Shopping, Performance Max and YouTube, LinkedIn when it fits, and ChatGPT ads. We pick the mix from where your buyers are and what each channel brings back. Read more

On one number agreed before we spend anything: return on ad spend for ecommerce, cost per booked consult for a practice, or cost per lead for a service business. Every report leads with that number. Read more

Yes. Everything runs in your own accounts, so the data, the pixel and the history are yours whether you stay with us or not. Read more

Tracking and the first tests go live in the first weeks, and you get a clear read on what is working within the first month or two. Scaling comes after the winners are proven, which is why we ask for ninety days. Read more

Dead Soxy went from 2.23x to 4.64x return on ad spend, and a Beverly Hills surgical practice reached 13.3x return on Meta ad spend. Full details are in the case studies. Read more

The usual causes, in order: tracking that is not recording the real conversion, too many small campaigns splitting the budget, tired creative, and a landing page that does not match the ad. Our free self-audit checklist walks through all of it. Read more

Google catches people already searching for what you sell. Meta and TikTok create demand from people who were not looking yet. Most businesses need both eventually; which comes first depends on whether people already search for your product. Read more

Yes. OpenAI runs a self-serve ads platform, open to US advertisers since July 2026. Ads appear as labelled sponsored placements under ChatGPT's answers when the conversation matches what you sell, and we run them for clients now. Read more

By the topic of the conversation, and you choose the country. There is no city or radius targeting yet, so local businesses write their area into the ad itself. Read more

Not right now. Health and medical, financial, political and dating ads are not allowed. Practices can still be named inside ChatGPT's answers through AEO. Read more

We install the OpenAI pixel, set up the conversion you care about and confirm a real one is recorded before launch. Every link carries UTM tags so the traffic shows up in your analytics next to every other channel. Read more

As often as you can keep up for a whole year, not a month. For a small team that might be three posts a week plus one short video. Hold that number through the busy weeks and only add more once it feels easy. Read more

A person, not a brand. The founder or practitioner on camera answering the questions customers actually ask, one idea per video, honest about what the product does and does not do. Read more

Write the hook before anything else, because a Reel lives or dies in the first two seconds. Cut each video with several openings and lengths, post them, keep the ones that reach non followers and drop the rest. Read more

The one where your buyers already spend time, and only that one until you can hold a cadence there. For most product brands and practices that is Instagram first, with TikTok when your buyer is younger. Read more

No. Bought followers do not buy, and they make the algorithm show your posts to fewer real people. Dr. Brunswick went from 9,590 to 233,000 followers with no paid growth at all. Read more

Often, yes, especially where buyers distrust polished ads. JAM Paper reached 180,000 views on one organic creator video. It is the wrong call when your buyer needs to trust an expert rather than a peer. Read more

Yes. We set up ManyChat so common questions get an instant reply and real conversations reach your team, and we answer comments in your voice. Read more

The ones tied to money: bookings, sales, leads and conversations started. Watch time and saves are good leading signs. Likes, impressions and raw follower counts on their own are vanity. Read more

Yes. A videographer and Robb, as director, come to your clinic, office, store or studio across Los Angeles County and Orange County, with the scripts and shot list written before the day. Read more

Use the shoot booking form: tell us how long you need us, what you want filmed and your budget. We come back with a plan and a price. Book at least five business days ahead. Read more

Yes. We edit into finished vertical videos for Reels, TikTok and Shorts in Adobe Premiere Pro, cut in several hooks and lengths so we learn quickly what your audience responds to. Read more

Yes. Everyone on camera gives consent first, and the practice approves every claim and caption before anything is published. Read more

Answer engine optimization means making sure AI assistants like ChatGPT and Gemini name your business when someone asks for what you sell. It overlaps with SEO but is judged on whether you are mentioned in the answer. Read more

An article a day, every technical fix applied, and weekly tracking of how ChatGPT and Gemini answer about you. Mr James, a tailor in Playa del Rey, went from about 11 to about 43 sessions a day in five weeks on it. Read more

Fixes and new pages start helping within weeks, and results compound over months. Mr James saw his sessions roughly quadruple in five weeks, but every site starts from a different place. Read more

Give the AI a clear reason to name you: a site that answers the questions your customers ask, accurate profiles, good reviews and other sites that mention you. We track the questions your customers ask and whether you are named. Read more

Ask every happy customer at the moment they are happiest, with a one tap link to your review page. We set that up as a short text or email after the appointment or purchase, using GoHighLevel. Read more

Only reviews that break Google's rules, such as fake reviews or spam, can be reported for removal, and we do that. Everything else is best answered calmly and outweighed by more reviews from happy customers. Read more

No. We never write, buy or reward reviews. Google removes incentivised reviews and can penalise the profile. Read more

Your own dashboard with every platform we run in one place, an executive report on what moved and what we are doing next, and a weekly note from Robb in plain English with the money metric first. Read more

Check that the pixel fires, that the conversion you care about is its own event, that Meta's Conversions API is connected without double counting, and that ad-reported sales roughly match your store or CRM. The self-audit checklist covers every step. Read more

Yes. Our free 43-point self-audit checklist covers tracking, structure, audiences, creative, budget, landing pages and reporting, with a printable PDF. Read more

Yes. Medical aesthetics is one of our core groups: a Beverly Hills surgical practice reached 13.3x return on Meta ad spend, and Dr. Zoumalan grew from 6,000 to 109,000 Instagram followers organically. Read more

Our offer for aesthetics practices: Meta and Google campaigns, the landing page, creative, follow up automation and a weekly consults report, judged on booked consultations rather than form fills. Read more

Never confirm that the reviewer is a patient or mention anything about their care, even if they shared it publicly. Thank them, keep it general and invite them to contact the practice directly. Read more

Our Booked Consults offer runs on at least $3,000 a month of ad spend, paid direct to the platforms. The full breakdown, with what to look for in agency quotes, is in our med spa marketing cost guide. Read more